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Artistic Healing

Growth, Expression and Emotional Wellbeing

Artistic Healing

Website Privacy Policy

Privacy Policy

Last updated: 03-April-2025

At Artistic Healing, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Who We Are

  • Business Name: Artistic Healing

  • ANB: 77 529 896 576

  • Business Structure: Sole Trader

  • Location: Queensland, Australia

2. What Information We Collect

We collect both personal and sensitive information relevant to delivering therapeutic services, including:

  • Name, address, phone number, date of birth, occupation, gender

  • Emergency contact details

  • Relationship status, number of dependents

  • Family and personal mental health history

  • Lifestyle habits, supplements, and substance use.

This information helps us deliver appropriate, safe, and effective services tailored to your needs.

3. How We Collect It

Your information is collected through an intake form, which is emailed to you prior to your first session. We may also collect relevant information during your sessions.

Our website uses default cookies and may collect basic browsing information for analytics and functionality purposes.

4. How We Use Your Information

Your information is used to:

  • Provide art therapy and related services

  • Maintain client records for safety, professional, and legal requirements

  • Communicate with you about session or service updates

  • Manage bookings, payments, and administration

We do not use your personal information for marketing unless you have given explicit consent.

5. Third-Party Tools and Platforms

We use trusted external platforms to help us operate efficiently, including:

  • Zoom - for online sessions

  • Stripe - for payment processing

  • Google Workspace - for secure emails and documents

  • Notion - for internal planning and records

These providers may store data outside of Australia. We only work with services that offer industry-standard security and privacy protections.

6. How We Store and Protect Your Information

Your information is stored securely through:

  • Encrypted cloud storage

  • External hard drive backups

We take all reasonable steps to protect your information from unauthroised access, misuse, or loss.

7. Access and Correction

You have the right to:

  • Access your personal information

  • Request corrections to inaccurate or outdated details

  • Request that your data be deleted where appropriate

To make a request, please contact us via the details below.

8. Children and Consent

Where we provide services to minors, written parental or guardian consent is required. This is documented during the intake process.

9. Your Rights and Questions

If you have any questions, concerns, or wish to make a complaint about your privacy, please contact:

We will respond to your enquiry within a reasonable timeframe and work with you to resolve any concerns.

10. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in legislation or our operations. The latest version will always be available on our website.

FAQ

Copyright 2025. Artistic Healing. All Rights Reserved

Artistic Healing acknowledges the Traditional Custodians of the land on which we live, work and create.

We pay our respects to Elders past, present and emerging, and recognise the deep, ongoing connection First Nations peoples have to culture, Country and community.